These Terms and Conditions ("Terms") govern your use of services provided by MyAgent24Seven, a 24/7 AI-powered customer support and automation platform for eCommerce businesses, operated globally with registered entities in the United Kingdom and Pakistan.
By using our website, services, or integrations, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.
MyAgent24Seven provides AI-driven virtual agents, automation tools, and customer service solutions tailored for online stores and businesses operating around the clock. Our services include live chat support, AI chatbots, and workflow automation that enhance customer experience while reducing manual workload.
● Our Privacy Policy clearly states that we do not collect, store, or process any personal, financial, or sensitive data without user or client consent.
● All client data processed through our services (such as order info or customer chats) is handled securely and in compliance with applicable privacy regulations.
● We do not promote, tolerate, or support unauthorized data scraping, misuse, or surveillance.
● It is the client’s responsibility to:
○ Ensure that any customer information, chat histories, product data, or integrations are compliant with local and international data protection laws.
○ Comply with GDPR, PECR, PECA or similar frameworks, where applicable.
○ Obtain and maintain informed user consent where required for data collection or communication through MyAgent24Seven services.
● MyAgent24Seven is not liable for misuse or unlawful deployment of our AI tools or services by the client.
● If a client uses our platform for:
○ Spamming or unsolicited messaging
○ Harvesting personal data without consent
○ Non-compliant eCommerce practices
Then the client is fully responsible for legal and ethical consequences.
● We follow a strict code of ethical automation and AI integration.
● Our service framework aligns with:
○ UK GDPR, PECR (Privacy and Electronic Communications Regulations)
○ Pakistan PECA and cyber law standards
○ Global best practices in privacy and automation ethics
● We reserve the right to deny service or terminate accounts violating any of the above principles.
● All source code, training data, integrations, and AI models developed by MyAgent24Seven are the intellectual property of the company unless contractually stated otherwise.
● Clients may not reproduce, resell, or redistribute any part of our solution without prior written consent.
We may revise these Terms periodically. Clients and users are encouraged to review this page. Continued use of the website or services indicates acceptance of the latest version.
For inquiries, concerns, or legal notices, reach us at: support@myagent24seven.com
● MyAgent24Seven enables 24/7 smart customer support.
● We respect your data and privacy.
● Clients are accountable for legal data usage on their platforms.
● We uphold compliance and expect the same from our users.
Please send your query or requirements in detail via whatsapp, and we will respond shortly.
Thank you!
